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Customer reviews of Cristal Motors Ltd

At Cristal Motors Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Cristal Motors Ltd

Cristal Motors Ltd

Based on 26 customer reviews

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  • 5


    By PETER JAMES N on 11 December 2020 | Verified purchase

    Excellent very helpfull will come back again they answered all questions and very considerate no hesitation in recommending them

  • 5

    avoid at all cost!

    By donna m on 08 October 2021 | Purchase not verified

    paid for the car on the friday. told to come and fetch it on the saturday, to be told, oh its not ready yet, so i was without a car until they could deliver it (upon my request with a full tank of fuelk, which wasnt adhered to )awful service, you buy a used car expecting it to be decent, its had a gearbox problem form the first week and every time i ring up i get told i need to deal with the manager, low and behold every time i ring the manager is away on his holidays, and wont be back until my 3 month warranty expires, the customer service is disgusting and most of the salesmen i spoke to were clearly lying to me and trying to fob me off. i would avoid this garage like the plague. i also got the same responses after i emailed my problem.

  • 5

    Brilliant company

    By Cole H on 14 May 2021 | Purchase not verified

    Great business and customer care, any problem are resolved and sorted without questioning. Highly recommended

  • 5

    Very honest and professional

    By Steven m on 29 April 2021 | Purchase not verified

    Glad I bought my vehicle at cristal..... Very polite,friendly and pressure one standing over me the vendor simply gave me the key and let me view the vehicle myself..decided to buy having had a road test..completion was swift and very professional and the vehicle was freshly valeted on pickup.

  • 5

    Bad experience

    By Eamon B on 14 April 2021 | Purchase not verified

    Lied to by Mohomad real name Hassan, travelled from London to Birmingham to see a recently serviced, well repaired 2015 meriva cat s... Vehicle not serviced, screw heads sticking out of bodywork, jagged metal near passenger wheel, broken light, passenger door not closing.... Refused to buy it as not fit for road.... Waste of time...

  • 5


    By Anonymous on 12 April 2021 | Purchase not verified

    First car excellent service would highly trust and recommend

  • 5

    Excellent Dealer Service

    By Mark R on 09 April 2021 | Purchase not verified

    I have bought Toyota car from this dealer. Their response and communication is excellent, professional dealing and service is very good. The price is very fair according to the car.

  • 5

    Very good experience

    By Tauseef B on 02 April 2021 | Purchase not verified

    Good clean car honest salesman very helpful brought car yesterday soo far soo good

  • 5

    Very highly recommend

    By Mark R on 27 March 2021 | Purchase not verified

    Excellent service.Courteous & helpful. No salesman following me around. I was left to check the car on my own. Thoroughly impressed and would recommend to anyone. Without asking, on collecting my car I wasn’t told they put three tyres on.

  • 5

    shocking and poor service

    By Chris C on 25 March 2021 | Purchase not verified

    Brought a car from these and after owning it for a few weeks i took it into a garage to have the oil and filter changed as the vehicle did not come with service history even though it stated in the advert that it did. The mechanic noticed that the tensioners were rattling and the major problem found was the radiator and intercooler was bent. Contacted the company i brought the vehicle from and he said i can give you £150 back to get the tensioners sorted and take out extended warranty for the radiator and intercooler (which he never did). Now the vehicle has had to have a new engine as the radiator was damaged (contacted again to be basically told tough) DONT DO BUSINESS WITH THESE

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